Frequently Asked Questions

How much does dog walking cost in Lake Mary?

Our Lake Mary dog walker prices range from $20 for a 20-minute walk to $48 for a 60-minute walk. The most popular option is our 30-minute walk at $28 per visit. We offer package discounts of 5-15% when you purchase multiple walks upfront, making our service very affordable for regular clients.

Pet sitting services start at $32 per 30-minute visit, with overnight stays at $85 per night. All services include GPS tracking, photo updates, and professional care from bonded and insured dog walkers Lake Mary families trust.

Do you offer discounts or package pricing?

Yes! We offer several ways to save:

• 5-Walk Package: Save 5%
• 10-Walk Package: Save 10%
• 20-Walk Package: Save 15%
• Recurring Weekly Service: Additional savings available

These package deals make affordable dog walking Lake Mary accessible to more families.

Are there any hidden fees?

No! Our pricing is completely transparent. The only additional charges would be:

• Additional dogs from the same household (+$10 per dog)
• Holiday surcharge on major holidays ($5-10)
• Travel fee for some outlying Seminole County areas (rarely applied)

We'll always discuss any additional costs upfront before scheduling service.

What payment methods do you accept?

We accept credit cards, debit cards, and ACH bank transfers through our secure online payment system. Payment is automatically processed after services are completed. You'll receive an invoice via email for your records.

What is your cancellation policy?

We understand plans change! Cancellations made 24+ hours in advance are completely free with no penalty. Same-day cancellations (less than 24 hours notice) are charged 50% of the scheduled visit cost to compensate our team members who have already scheduled their day around your appointment.

What services do you offer?

We provide comprehensive pet care services including:

• Dog Walking: 20, 30, 45, or 60-minute walks
• Pet Sitting: Daily visits or overnight stays
• Puppy Care: Age-appropriate walks and socialization
• Senior Dog Care: Gentle care for aging pets
• Large Breed Walking: Experienced handlers for big dogs
• Cat Care: Feeding, litter box, and companionship
• Medication Administration: Pills, injections, and special diets

Do you walk dogs in groups or individually?

We offer both options! Many dogs enjoy group walks with carefully matched companions, while others prefer solo walks for one-on-one attention. During your meet-and-greet, we'll discuss your dog's personality and preferences to determine the best approach. Group walks are always small (maximum 3-4 dogs) and dogs are matched by size, energy level, and temperament.

What's included in every visit?

Every professional dog walking Lake Mary service includes:

• GPS-tracked walk with route map
• Photo updates sent to your phone
• Fresh water bowl refill
• Detailed visit notes
• Bathroom breaks and cleanup
• Basic home security check
• Lots of love and attention!

Do you walk in bad weather?

Yes! We walk in rain, cold, and heat unless conditions are unsafe (severe thunderstorms, extreme temperatures, etc.). We adjust walk duration as needed and take appropriate precautions. Your dog still needs bathroom breaks and exercise regardless of weather, and our professional team comes prepared with rain gear and weather-appropriate equipment.

Can you administer medication?

Absolutely! Our team is experienced in administering oral medications, topical treatments, and even insulin injections. We follow your veterinarian's instructions precisely and document each medication given. This is particularly important for our senior dog care Lake Mary service, where many clients' pets require daily medications.

Are your dog walkers bonded and insured?

Yes! All Pet Walking Pro's team members are fully bonded and insured. We carry comprehensive liability insurance and bonding coverage that protects your pets, your property, and provides you with complete peace of mind. As bonded and insured dog walkers Lake Mary residents trust, we maintain the highest professional standards in the industry.

Our insurance covers:

• Pet injury or illness during our care
• Property damage
• Liability coverage
• Professional bonding

Are your employees background checked?

Absolutely. Every team member undergoes comprehensive background checks before joining our team. We verify employment history, check criminal records, and verify references. As a trusted dog walking company Lake Mary, we take the safety of your pets and security of your home very seriously.

How do you ensure my pet's safety during walks?

Safety is our top priority! We ensure pet safety through:

• Professional-grade harnesses and leashes
• GPS tracking on every walk
• Careful route selection avoiding hazards
• Pet first aid certified walkers
• Weather-appropriate precautions
• Consistent safety protocols and training

What happens in an emergency?

All our Lake Mary FL dog care experts are trained in pet first aid and have clear emergency protocols. If your pet needs veterinary care, we:

1. Immediately contact you
2. Transport your pet to your designated veterinarian (or emergency vet if needed)
3. Stay with your pet and follow your instructions
4. Handle all coordination with veterinary staff

We collect emergency contact information and your preferred veterinarian details during the initial meet-and-greet.

How do you secure my home and keys?

We take home security very seriously:

• Keys stored in secure, locked location
• Keys labeled with codes (not addresses)
• Access limited to assigned walker only
• Door locks and alarm systems checked every visit
• Home security presence noted in our system

How do I schedule walks?

Scheduling is easy! You can:

• Call us at [PHONE]
• Email us at [EMAIL]
• Fill out our online contact form

We offer recurring daily/weekly schedules or on-demand visits. Our flexible scheduling makes dog walking for busy professionals Lake Mary service convenient and reliable.

How quickly can you start service?

Usually within 2-3 days! After you contact us, we'll schedule a free meet-and-greet within 24-48 hours. Once we complete the meet-and-greet and finalize details, we can often start service the very next day or according to your preferred schedule.

Can I get the same walker every time?

Yes! We assign you a primary walker who will handle your visits whenever possible. Having the same walker builds trust with your pet and ensures consistency in care. We also assign a backup walker who will fill in if your primary walker is unavailable, ensuring you always have reliable service.

What are your service hours?

We offer walks between 7am and 7pm, Monday through Sunday. Specific time windows can be customized to your needs during scheduling. Our flexible hours accommodate various schedules, making us ideal for dog walking for busy professionals Lake Mary residents.

Do you offer last-minute or same-day service?

We try our best to accommodate last-minute requests when possible! Call us at [PHONE] and we'll check our schedule. While we can't guarantee same-day availability, we'll do everything we can to help. Regular clients typically have priority for last-minute bookings.

Do you offer puppy walking services?

Yes! Our puppy walking Lake Mary service is specially designed for young dogs. Puppies require shorter, more frequent walks and we provide age-appropriate exercise that doesn't stress developing joints. We also support house training with bathroom break schedules and reinforce basic leash manners and socialization.

For puppies under 6 months, we typically recommend 15-20 minute walks, 2-3 times per day. As your puppy grows, we gradually increase duration and frequency based on their development.

Can you walk large breed dogs?

Absolutely! Our large breed dog walking Lake Mary team has extensive experience with giant breeds including Great Danes, Mastiffs, Rottweilers, German Shepherds, and more. We use:

• Heavy-duty harnesses and leashes rated for large breeds
• Walkers specifically trained for large dog handling
• Routes selected to protect large breed joints
• Exercise appropriate for breed size and energy

We understand that large breeds require experienced handlers, and our team has the strength, confidence, and expertise needed.

Do you provide senior dog care?

Yes! Our senior dog care Lake Mary service provides compassionate, patient care for aging pets. We understand seniors have unique needs:

• Slower-paced, shorter walks adjusted to comfort level
• Extra patience for mobility challenges
• Assistance with stairs or getting up
• More frequent bathroom breaks
• Careful monitoring for pain or discomfort
• Reliable medication administration

Many of our senior dog clients have been with us for years, and we're honored to care for them in their golden years.

What if my dog has behavioral issues?

We work with many dogs who have behavioral challenges including reactivity, anxiety, or fear issues. During the meet-and-greet, we'll discuss your dog's specific issues and develop a customized plan. Our experienced team uses positive reinforcement methods and can work within your dog's comfort zone.

For dogs with significant behavioral issues, we may recommend solo walks and specific routes that minimize triggers. We can also work with your trainer's protocols to reinforce good behavior.

Can you walk multiple dogs from the same household?

Yes! We regularly walk multiple dogs from the same household together. There's an additional charge of $10 per extra dog. Walking together is often good for bonding and can be more efficient. However, if your dogs have different exercise needs or don't walk well together, we can arrange separate walks.

Do you care for cats?

Yes! While we're known for dog walking, we also provide excellent cat care as part of our pet sitting services. Cat visits include feeding, fresh water, litter box cleaning, playtime, and lots of affection. Many cats thrive with our Lake Mary in-home pet care rather than being boarded.

What's included in the free meet-and-greet?

Our complimentary meet-and-greet is where we get to know you and your pet! During this 30-minute visit, we:

• Meet your pet and assess their personality and needs
• Tour your home and note entry/exit procedures
• Discuss your pet's routine, diet, and preferences
• Review any special needs or medical conditions
• Collect emergency contact and veterinarian information
• Explain our services, pricing, and technology
• Answer all your questions

There's no obligation, and you can decide afterward if we're the right dog walker near me Lake Mary for your family.

What information do I need to provide?

To get started, we'll need:

• Your contact information and address
• Pet's name, breed, age, and weight
• Veterinarian contact information
• Emergency contact person
• Home entry information (keys, gate codes, alarms)
• Pet's routine, feeding schedule, and preferences
• Any medical conditions or medications
• Behavioral notes and special instructions